For one month only - TalkTalk extends free international calling to Africa and Asia

2008 News

February 19th, 2008

TalkTalk, the home phone and broadband company from The Carphone Warehouse, has today announced a new international landline package continuing its tradition of offering the best value call plans on the market. ‘Asia and Africa Extra’ gives new and existing Talk3 Total and Talk3 International customers 100 free anytime minutes to eight popular African and Asian landline destinations in addition to free broadband forever.

‘Asia and Africa Extra’ is available to subscribe to for limited period only, from 15th February to 14th March. Customers not on a Talk3 qualifying plan need not despair as they can also take advantage of this offer at a cost of just £3 per month.

Destinations included in the ‘Africa and Asia Extra’ package are:

Sri Lanka
South Africa
Customers can use their 100 free minutes allocation to call any of the destinations above and are not restricted to selecting just one destination. Any additional calls to these destinations or calls to mobiles are charged at TalkTalk’s really competitive global rates (1).

The potential savings for customers in the UK who regularly phone the countries included in the plan are plain to see as the table attached demonstrates. For example a 10 minute call twice a week to family in Zimbabwe would cost £879 a year through BT but is free for customers taking this promotion. This equates to a massive £879 a year saving.

Comparison tables: Always cheaper than BT*

Country TalkTalk to landline** per min TalkTalk to mobile per min BT to landline*** per min(Daytime) BT to mobile per min(Daytime) Potential Savings through TalkTalk****
Bangladesh Free £0.05 £0.06 £0.10 £68.64
India Free £0.05 £0.06 £0.10 £68.64
Pakistan Free £0.03 £0.06 £0.10 £68.64
Sri Lanka Free £0.10 £0.83 £1.08 £869.44
Turkey Free £0.15 £0.24 £0.49 £255.84
South Africa Free £0.09 £0.03 £0.30 £37.44
Nigeria Free £0.10 £0.68 £0.93 £713.44
Zimbabwe Free £0.17 £0.82 £1.09 £879.84

“We have been seeing an increased number of calls to Africa and Asia and this offer is a way of responding to our changing customer needs. The package includes the most popular dialled countries within Africa and Asia and continues our tradition of offering the best value international landline call plans in the UK,” says Chris Collinson, for TalkTalk.


Notes to editors:

*BT Comparison: Based on BT’s UK and International Call Prices & Discount Schemes for Residential Customers as of February 2008
** With ‘Asia and Africa Extra’
*** With BT Together International Option (£3.00 per quarter) or International Freedom (£15.00 per quarter). Prices from daytime rates
**** Based on two 10 minute calls a week for a year with ‘Asia and Africa Extra’ (£3.00 per month and free for Talk 3 and Talk 3i customer)


About TalkTalk

TalkTalk, launched in February 2003, is the home phone and broadband company from The Carphone Warehouse. The Carphone Warehouse is the third-largest broadband provider in the UK. It now has 2.6 million broadband customers** signed up to TalkTalk and AOL Broadband, which it acquired in October 2006.

In April 2006, TalkTalk launched the UK’s first ever FREE broadband service. With its Talk2 Total and Talk3 Total packages customers can now receive fast broadband of up to 8Mb, along with a great value phone bundle.

As of December 2007, TalkTalk has unbundled approximately 1700 exchanges, so free broadband is now available to over 80% of UK households.

In a survey of landline users conducted by YouGov for in 2007, TalkTalk was voted the number one landline company in the UK, not only for overall customer satisfaction but also as best value for money. In another survey by Point Topic, the broadband information website, TalkTalk was rated the leading ISP in terms of customers who are happy to retain their provider – over 73% of the TalkTalk customers surveyed said they were planning to stay with the company.

The TalkTalk £1,000 challenge promises customers £1,000 if they can prove their calls are more expensive than BT, and TalkTalk customers talk to each other for free.

** As of financial statement January 2008

Further information:
Lexie Kennedy, Citigate Dewe Rogerson,

Mark Schmid, Citigate Dewe Rogerson,